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Europian Union Republic of Serbia WHO UNOPS

Integrated Health Information System (EU-IHIS)

The Integrated Health Information System (EU-IHIS) is a 2,5 million Euro project funded through European Union (EU) Pre-accession assistance (IPA). The project foresees implementation of hospital information systems (HIS) in 19 selected hospitals throughout Serbia as well as development of electronic health record (EHR).

The EU-IHIS project is jointly carried out by the Ministry of Health and EU. The World Health Organization (WHO) for Europe is in charge of the project implementation through the WHO Country office in Serbia with administrative support of the UN Office for Project Services (UNOPS). The project will last until 2015 and will use the positive experiences and results of previous EU and World Bank projects in this area.

The purpose of the EU-IHIS is also the improvement of information and communications technologies used in the health system of the Republic of Serbia. Based on the functions and mandate of the health institutions, the project will address issues like data entry, flow and sharing, data security, patients rights and privacy.
Through all these activities, the project will:
  • Provide patients with lifelong electronic health records
  • Enable health providers to record and easily access health and care related data
  • Establish gathering of information that can be used to optimize and improve performance of Serbian hospitals and the health care system
  • Assist in the establishment of a sustainable IT backbone for the Serbian health care system
Ultimately, the developed tools, procedures, mechanisms and improved communication will lead to enhanced patient centred care and contribute to the individual and public health, rational use of resources, monitoring, evaluation and thus increased efficiency, quality and safety.

The Importance of eHealth

The long-term benefits that are expected from further improvement of eHealth and integrated health information system and which should contribute to development of healthcare and the whole society are:
  • Partnership between a patient and a doctor in the healthcare process as well as with the institutions included in the eHealth implementation and development.
  • Systematic monitoring and regulation of the information exchange process, in order to protect patients’ rights and privacy and increase the quality and efficiency of health services delivery.
  • Ensuring that the collected information is meaningful, of high-quality and useful. It also needs to be stored, used, exchanged and published in a standardized way. All this will enable healthcare continuity and improve the management of chronic health conditions, hospital care outcomes, as well as pharmaceutical management.
  • The possibility of secondary use of aggregated or anonymous data in decision making process, improving practice and scientific research, as well as openness and transparency of derived information related to the health care performance.
  • Using informatics technologies and information as the catalyst and a device for health transformation and improvement support.
  • Bringing the eHealth to the level and scope that will enable direct involvement of patient, as well as better healthcare availability and equality for all categories of users.